Successful companies focus on it - experience management (XM). Which experience is managed in this business area and why is it so important that the ...
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In the light of digitalization and transformation companies need to revisit their leadership approach. Agile leadership concepts appear on the radars. Agile leadership and strategy ...
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Digital labs versus in-house digital business transformation-there is no short cut
You can read about good samples of digital business innovations driven by digital labs but there are also critical voices about the success of digital ...
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Do you know how many potential clients you lose, day by day, because your online presence does not provide answers to the questions your clients ...
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Client centricity has always been important to achieve growth and sustainable earnings. Now however new digital tools and competitors have raised customer centricity to new ...
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The efficiency of the sales team is an evergreen on the list of topics discussed when companies look at streamlining, transformation or change - The ...
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Digital Business transformation is driven by the permanent evolution of technologies - the impact on business landscapes and existing business models is visible. Companies need ...
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