agile

Agile leadership – key for digital business transformation – hype or need

In the light of digitalization and transformation companies need to revisit  their leadership approach.  Agile leadership concepts appear on the radars. Agile leadership and strategy are key for successful business transformations as they enable internal change and act as the north star for the transforming company. Should agile leadership models be applied in any part of the business - studies show the successful companies find the right balance between continuity ...

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decision making

Decision making in the digital age: the client I missed

Do you know how many potential clients you lose, day by day, because your online presence does not provide answers to the questions your clients have? Decision making has changed dramatically in the digital age.  The clients are different today– they are curious, demanding, impatient and above all – they want to do the research across offerings themselves – 24/7 – when it fits their schedule. Time is precious and ...

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client centricity

Client centricity in digital times – what to consider

Client centricity has always been important to achieve growth and sustainable earnings. Now however new digital tools and competitors have raised customer centricity to new levels. For incumbents this is a call to action (CTA) to take up this battle for speed and straightforwardness in collaborating with their clients. New tools and technologies allow faster, highly integrated feedback to clients. This race for excellence is highly competitive. Companies often do not ...

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empower your sales teams

Empower your sales teams @ the digital frontline

The efficiency of the sales team is an evergreen on the list of topics discussed when companies look at streamlining, transformation or change - The change can be triggered by the need for cost reduction or by the mandate to increase sales force efficiency. In the digital age the question how to empower your sales teams to be faster in their operational tasks, closer to the clients and more informed ...

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